Answer
No. The ombudsman program is a free, independent advocacy service, funded through the federal Older Americans Act, the state of Ohio, grants and local funding sources like United Way.
How this actually works
There's no cost to contact Pro Seniors about a concern involving a resident's care, rights, transfer or discharge from a licensed facility in our region. The program is intentionally structured to be free and independent of the facilities it may need to advocate against, which is part of why it operates separately from both the licensing agency and any individual community's management. If cost is a reason you've hesitated to reach out about a concern, that shouldn't be the barrier -- reach out directly.
Related questions
- What does Ohio's Long-Term Care Ombudsman actually do?
- Which office is the Long-Term Care Ombudsman for the Cincinnati area?
- What is the difference between the ombudsman and a facility licensing complaint?
- Can the ombudsman act on my behalf if my parent doesn't want a complaint pursued?
- Does the ombudsman handle in-home care complaints, or only facility residents?
